FJA
Boca Raton, FL
May 2026 to present
Director of Delivery
- Oversee all aspects of technology delivery for key enterprise accounts including project management, service delivery, and technical operations.
- Lead a 93-person global organization of FJA employees and nearshore and offshore contractors across QA, DevOps, Engineering, and Delivery, consolidating accountability for how software is built, tested, released, and supported.
- Redesign the end-to-end delivery process to make execution more consistent and predictable across accounts.
- Build a delivery management department, defining its structure, roles, and governance.
- Drive high-impact project execution and align global delivery strategies with long-term business objectives.
- Mentor and develop staff, fostering a culture of accountability, collaboration, and continuous improvement.